Free shipping* in the EU for orders from €100 and up. Orders placed before 9 p.m. are shipped the same day!

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SHIPPING DETAILS & COSTS

 
Shipping is free in all European countries for orders above €100. For orders below €100, please check the shipping cost on the list here below. 

  

Parcels that fit in house mailboxes in the Netherlands will be sent by PostNl. Larger parcels and all international parcels will be sent by DHL and require a signature.
Once your order has been dispatched you will receive an email. If with DHL a tracking number will be given so that you can follow the dispatch and delivery of your order.

 

All prices on the website are including 21% VAT. If you live outside the EU , taxes are not included, so please be aware that you might be charged local taxes & duties.
Below you will find a list of the shipping costs by region.

 

DELIVERY TIME

We process and dispatch your order that we have received before 9:00 p.m. the same day on workdays. Shipment within the Netherlands will take 1 to 2 working days.
For delivery outside the Netherlands, please find a list below of approximate delivery times by region.

For further questions, please feel free to contact us customerservice@silkandbeach.com

 

SHIPPING COSTS BY REGION

REGION OF DESTINATION

Shipping cost orders above €100

Shipping cost orders below €100

SHIPPINGTIME
working days

       

The Netherlands

Free*

€5

 1 - 2

Belgium / Luxembourg

Free*

€5

 1 - 3

Western Europe

Free*  €10  3 - 5

Eastern Europe

Free* 

€20

 3 - 5

North America, USA

€25

€25

 3 - 5

South & Middle America

€25 

€25

 3 - 5

Asia and Middle East

€25

€25

 5 - 10

Australia / New Zealand

€25

€25

 5 - 10


*: Not applicable for exchange shipments for the same order.

 

RETURNS POLICY

 

Silk & Beach strives to give every body a beautiful day at the beach. That's why we use the finest quality European materials. If for any reason the items you order do not live up to your expectation, simply return it to us. Please note that we charge shipping cost in case you return the entire order. The return handling is free, with a maximum of one free return handling per order. 

 

If you wish to return an article, please ensure that:

 

  • Your purchases are returned within 30 (thirty) days after delivery.
  • Returns need to be reported to us by email customerservice@silkandbeach.com no later than 14 days after delivery and prior to dispatch. 
  • Please make sure that you include the Return form along with the respective beachwear item(s). The return form is the back of the packlist that you received with your order. 
  • Returns that are not reported within the 14 days cannot be accepted.
  • The returned item(s) should be in its original state, with all attached labels and stickers and in its original packaging.
  • The returned item(s) should not be damaged, stained or smell.

 

Upon receipt of the returned items we will refund the purchase amount within 7 to 14 days.


The return addres is:

Silk & Beach Returns

Blauw-roodlaan 200-210

2718 SK Zoetermeer

The Netherlands

 

 
If you would like to make an exchange. Please send an email to customerservice@silkandbeach.com


Items can easily be exchanged for another size or colour provided the article is in stock and we have received the returned items in good order. It is not our policy to allow exchanges for item(s) other than the one originally ordered. In this case we will ask you to return the original order and make a new one.